Terrible customer service. Nate the customer service rep was just plain rude, pt insurance on my phone without asking me if I want it. I had the phone no more than 18 hts and couldn't hear calls good and sound was echoed as well as data service was very poor and I lived a few blocks away in the city. I asked if I can exchange because i needed something a little better quality and he spent a hr testing my phone and tells me oh certain metals etc blah blah and all i wanted was exchange for another free phone. I was a new customer coming from another company as for that I will never recommend anyone to this service provider and store. I am stuck with a phone I hate now so next month I am going back to my old service when I call customer service there I at a least got a real live person. I didn't think I was asking for much.. It's not like I had the phone for days and wanted a refund. Don't go there!
Unfriendly staff
Boost Mobile Store By Preferred Wireless Consultants is a US Store based in Johnstown, Pennsylvania. Boost Mobile Store By Preferred Wireless Consultants is located at 430 Main St, Johnstown, PA 15901, USA.
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